Full Time Customer Service Professional

19 hours ago


Sydney, New South Wales, Australia PeopleIN Full time

At Network Nursing Agency, we're committed to delivering exceptional healthcare solutions.

We're seeking an experienced customer service professional to join our Allocations Team in North Sydney.

Your key responsibilities will include:

  • Taking and directing inbound calls with a high level of professionalism
  • Contacting nurses and updating their availabilities in the rostering system
  • Entering and filling shifts through the rostering system
  • Candidate care – maintaining regular communication with nurses and clients

To succeed in this role, you'll have proven experience working in a fast-paced customer service environment and possess the following skills:

  • A strong team player with excellent work ethic and phone manner
  • Ability to build effective relationships with colleagues, nurses, and clients
  • Capability and willingness to learn new systems and processes

As a Full Time Customer Service Professional, you can expect:

  • A competitive hourly rate for your expertise
  • The opportunity to contribute to a market leader in the healthcare sector
  • Work-life balance as part of our 24/7 operation
  • Opportunities for career growth and development as our business expands nationally

Please submit your CV if you believe you have the skills and qualifications required for this role.



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