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Education Transformation Expert
3 weeks ago
Transform Your Career with a Role in Education
About the JobThe role of Training and Support Specialist is pivotal in empowering staff across our IT domain to confidently adopt new systems and processes through effective training and support.
Main Responsibilities:- Create user guides and migrate process maps from one tool to another, ensuring seamless documentation.
- Deliver both in-person and online training sessions, workshops, and onboarding programs to facilitate system and process changes.
- Collaborate closely with change managers and analysts to ensure training aligns with broader transformation initiatives.
- Provide hands-on support to faculty teams, guiding them through new tools and workflows with confidence.
- Maintain clear and accessible documentation to support ongoing learning and adoption.
- Demonstrated experience in delivering support and training within large, multifaceted organizations.
- Proven ability to engage diverse stakeholder groups through exceptional communication, interpersonal, and facilitation skills.
- A proactive approach to problem-solving and continuous improvement, driving success in a fast-paced environment.
The opportunity to be part of a team shaping the future of education and professional development, driving innovation and excellence.
We are seeking a talented individual who shares our passion for education and is committed to making a positive impact.
