Customer Experience Ambassador

3 weeks ago


Belmont, Australia Dusk Full time

Role Overview: As a Customer Assistant at Dusk, you will be responsible for delivering exceptional customer experiences and contributing to the success of our stores.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every customer leaves the store satisfied and engaged.
  • Work collaboratively with colleagues to achieve key performance indicators and drive store success.
  • Develop and maintain a deep understanding of our products, enabling you to provide expert advice and recommendations to customers.
  • Contribute to the creation of an inviting store environment, ensuring visual merchandising is consistently high-quality and engaging.
  • Participate in ongoing training and development opportunities to enhance your skills and knowledge.

About You:

  • You have a passion for delivering exceptional customer experiences and a commitment to exceeding expectations.
  • You are a team player who thrives in a collaborative environment and is eager to contribute to the success of our stores.
  • You are motivated by the opportunity to learn and grow, with a willingness to take on new challenges and responsibilities.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

Benefits:

  • Enjoy a generous team member discount on our range of candles and homewares.
  • Participate in our monthly bonus program, recognizing and rewarding your contributions to store success.
  • Benefit from ongoing training and development opportunities, helping you to grow and succeed in your role.
  • Be part of a supportive and inclusive team environment, where your well-being and success are valued and nurtured.


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