Customer Experience Ambassador
2 weeks ago
Ignite Your Passion for Customer Service
As a Customer Assistant at Dusk, you will have the opportunity to deliver exceptional customer experiences and contribute to the success of our stores. Your passion for customer service, combined with your knowledge of our candles and homeware products, will make you a valuable asset to our team.
Key Responsibilities
- Deliver Perfect Customer Experiences: Shine bright and consistently deliver perfect customer experiences, leaving customers glowing with satisfaction.
- Drive Store Success: Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success sparkles.
- Visual Merchandising: Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
- Product Knowledge: Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
- Store Appearance: Keep our store always visually enticing for our customers.
- Team Collaboration: Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.
About You
- Customer Focus: A passion for exceeding customer expectations and creating unforgettable experiences.
- Teamwork: Be a team player who embraces the power of unity and cooperation.
- Motivation: Ignite your motivation with a can-do attitude, always ready to go the extra mile.
- Continuous Improvement: Committed to continuous improvement and eager to learn and grow like a budding flame.
- Positive Energy: Bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.
Benefits
- Team Member Discount: Light up your home with a generous team member discount on our range of candles and homewares.
- Monthly Bonus Program: Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
- Supportive Environment: Bask in the warmth of a supportive environment, where your growth and development are nurtured.
- Career Growth: 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.
If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you to shine at Dusk.
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