Senior Process Analyst
1 week ago
**About the Role:**
We are seeking a skilled Technical Business Analyst to join our team at Chubb, one of the leading companies in Australia. This role offers an excellent opportunity to work with a talented team and contribute to the design and execution of end-to-end digital operating models.
**Key Responsibilities:**
- Support the conversion of target operating models into epics, user stories, business rules, and other relevant artefacts.
- Develop roadmaps that reflect customer/employee needs/gaps and inclusion of foundational technology capabilities.
- Improve business processes by analyzing current workflows, products, tools, writing requirements, and systems.
- Deliver significant improvements in efficiency, marginal cost, customer experience, and service quality.
- Partner with Business Intelligence/Analytics and Customer/User Experience Analytics teams to define and measure metrics/KPIs.
**Requirements:**
- 3+ years of experience in business analysis or related field.
- Strong understanding of business processes and operations.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
**What We Offer:**
- A competitive salary range of $100,000 - $140,000 per annum.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
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