Senior Functional Lead

6 days ago


Melbourne, Victoria, Australia Publicis Sapient Full time

We are seeking an experienced Senior Functional Lead to drive the successful implementation of Dynamics 365 Customer Service solutions and Power Platform initiatives. This role requires a strong functional understanding coupled with the capability to lead workshops, build user stories, and prioritise development backlogs.

Key Responsibilities

  • Workshop Facilitation & Requirement Gathering
  • Develop detailed user stories and maintain a robust DevOps backlog to guide development activities.
  • Prioritise and scope user stories to ensure alignment with the overall project objectives and timelines.

Requirements

  • A minimum of eight years' experience as a functional consultant with a proven track record in Dynamics 365 Customer Service and Power Platform projects.
  • Demonstrable experience in leading workshops, creating user stories, and managing DevOps backlogs.
  • Strong competency in Azure DevOps and familiarity with ISV products relevant to the Dynamics 365 ecosystem.


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