Medical Front Desk Officer

6 days ago

Perth, Western Australia beBeeFrontDesk Full time $20 - $49

We are seeking a Medical Front Desk Officer to join our dynamic team. As a key point of contact, you will be the first person patients interact with, making a lasting impression on their experience.

**Key Responsibilities:**

- Provide exceptional patient service and support in a busy medical reception environment
- Manage appointments, payments and general administration tasks efficiently and accurately.
- Demonstrate strong communication skills and work collaboratively with doctors, nurses and other staff members to ensure seamless patient care.
- Maintain accurate records and files, adhering to strict confidentiality and data protection protocols.
- Perform various administrative tasks including data entry, scanning and filing documents, and managing incoming and outgoing mail.
- Develop and maintain positive relationships with patients, families and healthcare professionals through empathetic and professional communication.
- Contribute to a safe and healthy work environment by following infection control procedures and reporting any hazards or incidents promptly.
- Participate in ongoing training and professional development to stay up-to-date with industry best practices and improve job performance.

**Requirements:**

- High school diploma or equivalent required; certificate III in Business Administration or related field an asset.
- Minimum 1 year experience in a medical administration role, preferably in a busy practice or hospital setting.
- Strong organisational and time management skills, with ability to prioritise tasks and meet deadlines.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse groups and individuals.
- Basic computer skills, including proficiency in Microsoft Office Suite and electronic medical record systems.
- Ability to maintain confidentiality and handle sensitive information with discretion.

**Benefits:**

- Competitive hourly rate: $20.33-$49.26 per hour.
- Part-time hours available: 10-25 hours per week, rotating roster.
- Ongoing training and professional development opportunities.
- Work-life balance in a supportive and flexible work environment.

**What We Offer:**

- A rewarding and challenging role in a dynamic medical environment.
- Opportunities for career growth and advancement within our organisation.
- A collaborative and supportive work culture that values diversity and inclusion.

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