Mobility Operations Specialist
3 days ago
As a Mobility Operations Specialist at Neuron Mobility, you will play a vital role in driving our e-scooter and e-bike fleets across the city. This exciting opportunity requires a safe and competent driver with excellent communication skills, who can work independently or as part of a team.
Key Responsibilities:- Picking up e-scooters and e-bikes from designated areas and transporting them to high-demand locations.
- Managing a service vehicle, typically a van, ute, or small electric vehicle, to ensure efficient and safe transportation.
- Collaborating with ground patrollers to support fleet management and customer satisfaction.
- An open class Queensland Driver Licence is required.
- You must be able to work a minimum of 20 hours per week and have flexibility to work regular evenings, nights, and weekends.
- Able to regularly lift, carry, and maneuver 25-28 kg.
- Some experience working as a driver is highly desirable but not essential.
- A fast learner comfortable working with technology, communicating, and multitasking.
- A safe and competent driver able to be in charge of a vehicle.
- A self-starter with a positive attitude and a great work ethic.
- Ability to provide an excellent customer experience and help customers with basic questions.
- A team player who works well with others and can handle a high-pressure, fast-paced environment.
- 21 years old or above to apply for this role.
- A suitable smartphone (generally an Apple or Android device from or newer) to perform this role.
- We strive to deliver results with the highest impact and are committed to following through.
- We continuously optimise through collaboration to achieve the best collective outcomes.
- We seize the initiative and are always looking for continual improvement.
- We assess situations fairly, using reason and logic rather than unverified opinions.
- We ask questions, challenge assumptions, learn from mistakes, and are ready to leave behind what we thought we knew.
- We balance our priorities and think strategically about how we can maximise our impact and the return on investment.
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Urban Mobility Specialist
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