Healthscope Ward Clerk
4 weeks ago
Key Responsibilities:
- Deliver exceptional patient-facing customer service, ensuring a positive experience for all individuals interacting with our healthcare facilities.
- Respond to patient inquiries with a friendly and professional demeanor, addressing their concerns and providing timely support.
- Manage administrative tasks efficiently, maintaining accurate and up-to-date patient information and medical records.
- Collaborate with nursing staff to provide indirect patient care, working under the supervision of Nurse Unit Managers to ensure seamless care delivery.
Essential Skills and Qualifications:
- Excellent interpersonal and communication skills, enabling effective collaboration with patients, families, and healthcare teams.
- Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Attention to detail, ensuring accuracy and precision in all aspects of patient care and administrative tasks.
- Proficiency in MS Office (Outlook, Word, and Excel), with experience in using these tools to support administrative functions.
- Ability to work independently and as part of a team, contributing to a positive and supportive work environment.
- Flexibility to work Monday to Friday, 0800-1600, and Saturday mornings, 0800-1200, as required.
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