Ambassador Host

1 week ago

Sydney, New South Wales, Australia beBeeHospitality Full time $70,000 - $110,000

**Role Summary**

We are seeking a charismatic and attentive Host to provide exceptional customer service at our venue. This is an exciting opportunity for someone who enjoys creating unique experiences for guests and ensuring their time with us is memorable.

**Key Responsibilities:**

  • Welcome guests warmly and personally, setting the tone for an enjoyable experience
  • Ensure accurate seating arrangements according to our plan
  • Communicate essential guest information to the waiting team and management
  • Provide menus and answer initial questions, making sure guests feel informed and comfortable
  • Assign tables to guests' preferences while maintaining server rotation
  • Engage with guests to ensure satisfaction with beverage and food service
  • Address complaints promptly and help resolve them professionally
  • Answer phone calls, take reservations, and address queries efficiently
  • Demonstrate in-depth knowledge of menus and offerings
  • Assist other positions as needed, fostering a collaborative environment
  • Deliver outstanding customer service

**Life at Our Venue**

We value our employees and strive to create an environment where everyone feels valued and supported. We believe in investing in our talent through holistic well-being, personal growth, and career opportunities.

**Benefits**

  • Exclusive discounts on hotel rooms across Marriott International properties
  • Access to industry-leading training opportunities produced by W Sydney and internationally recognized programs by Marriott International
  • Discounts on food and beverage across all hotels
  • A recognition program to motivate you
  • Well-being and mindfulness programs for your health
  • An Employee Assistance Program

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