Guest Experience Host

4 weeks ago

Coffs Harbour, New South Wales, Australia Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our team of over 19,000 associates puts the world on vacation at more than 270 vacation club resort locations across the globe.

Go Where Joy Is In The Journey

As a Guest Experience Host, you will be responsible for the day-to-day operation of the front desk. This includes greeting and registering of owners and guests, providing information on local area attractions, and using all communication equipment.

How You'll Shine

You will be a customer-obsessed individual who is passionate about providing exceptional experiences and booking guests into learn more about the benefits of holidaying with Wyndham Destinations. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.

How You'll Be Rewarded

We offer a range of benefits to our employees, including:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, and New Zealand
  • Great career development opportunities

What You'll Bring

To be successful in this role, you will need:

  • Previous experience within a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated, and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
  • Ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public, and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Wyndham Destinations. We deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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