Medical Receptionist
3 weeks ago
About the Role
We are seeking a skilled Medical Receptionist to join our team at ForHealth Medical Centres. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, managing the reception area, and supporting healthcare professionals.
Key Responsibilities
- Greet patients and welcome them to the Centre.
- Collect and enter patient details into the database.
- Schedule appointments and answer telephone calls and enquiries.
- Provide administrative support and perform other ad hoc duties as required.
Requirements
- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills, including a professional and personable telephone manner.
- Detail-orientated and able to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
What We Offer
- A dynamic work environment rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
- The chance to make a difference in the lives of patients and contribute to a healthier Australia.
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