Medical Receptionist

3 weeks ago


Browns Plains, Queensland, Australia ForHealth Group (Dayforce) Full time

About the Role

We are seeking a skilled Medical Receptionist to join our team at ForHealth Medical Centres. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients, managing the reception area, and supporting healthcare professionals.

Key Responsibilities

  • Greet patients and welcome them to the Centre.
  • Collect and enter patient details into the database.
  • Schedule appointments and answer telephone calls and enquiries.
  • Provide administrative support and perform other ad hoc duties as required.

Requirements

  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills, including a professional and personable telephone manner.
  • Detail-orientated and able to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.

What We Offer

  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make a difference in the lives of patients and contribute to a healthier Australia.


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