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Car Loan Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Car Loan Assistant. As a key member of our customer service team, you will be responsible for delivering exceptional service and support to our valued customers.
Key Responsibilities- Provide primary contact for customers, ensuring timely and accurate resolution of their queries and concerns.
- Build strong relationships with clients, demonstrating empathy and understanding in all interactions.
- Process finance applications with meticulous attention to detail, ensuring accuracy and efficiency.
- Maintain accurate records of client interactions in our database, supporting seamless communication and collaboration.
- Collaborate with team members to ensure efficient call centre operations, driving exceptional customer experiences.
- Previous customer service experience, preferably in a call centre setting.
- Excellent communication and interpersonal skills, with the ability to engage with diverse clients.
- Meticulous attention to detail, with a focus on accuracy and efficiency in finance application processing.
- Proficiency in using computer software and relevant applications, with a willingness to learn and adapt.
- Ability to thrive in a team environment, contributing collaboratively to achieve exceptional customer outcomes.
- Flexibility in your schedule, including availability for Saturday and evening shifts.
Ausloans Finance Group provides comprehensive training and development opportunities, empowering you to succeed in this role. If you are a motivated individual passionate about customer service and finance, we encourage you to apply and join our dynamic team.
