Senior Data Analyst

5 days ago

Brisbane, Queensland, Australia Our Hr Team Full time
About the Role

We are seeking a highly skilled Senior Data Analyst to join our team at Our Hr Team. As a Senior Data Analyst, you will play a critical role in driving data strategies for major long-term transformation projects.

Key Responsibilities
  • Collaborate with internal and external stakeholders to scope, document, and understand data and website tracking requirements that support user behavior analysis for continuous product improvement.
  • Develop and implement data collection strategies (e.g. Google Analytics) and contribute to product performance reporting.
  • Identify new data sources and methods to enhance dashboard and reporting products, contributing to ongoing improvement in our data analysis approach.
  • Monitor website performance to identify issues and ensure data integrity (logic used in analytics tools is documented and version control).
  • Apply a variety of visualization techniques and design the content and appearance of data visuals, selecting appropriate visualization approaches from a range of options.
  • Operationalize and automate activities to ensure the efficient and timely production of data visuals.
  • Support the business intelligence needs of specific management, governance processes, and operational areas. Investigate the need for BI reporting and analysis in complex and ambiguous situations.
  • Contribute to exploration and experimentation in data visualization to continuously improve how data insights are delivered.
  • Prepare and present data insights to both internal and external teams, making complex information accessible and actionable.
  • Analyze trends and customer behaviors to inform product strategies and suggest improvements based on insights.
Requirements
  • Proven experience (minimum 5 years) in a Data Analyst or similar role, ideally in health, government, or public data.
  • Strong understanding of data analysis methods, performance analytics techniques, and data visualization tools.
  • Proficiency in tools such as Google Analytics, Google Tag Manager, Big Query, Qualtrics, Tableau, Looker Studio, and Excel.
  • Proficiency in JavaScript, SQL, and Python for use in tracking set-ups and complex data analysis.
  • Experience defining, measuring, and reporting on key product metrics (e.g. NPS, engagement, DAU/MAU, CLTV).
  • Ability to multitask and manage multiple projects or clients simultaneously.
  • Autonomous work style coupled with strong teamwork abilities.
  • Excellent communication skills, with the ability to translate data into actionable insights for non-technical stakeholders.
  • Confidence and professionalism when building trusting relationships with clients and stakeholders.
  • Adaptable mindset, with a commitment to continuous learning and experimentation.
  • Familiarity with data privacy and security standards.
Tools and Platforms
  • GA4, Google Tag Manager, Qualtrics, Tableau, Looker Studio, Big Query, Excel.
  • Experience with CDPs (Segment / Tealium) and CSPs (Snowflake / GCP) and integration with platforms such as Azure.
  • Familiarity with common product metrics like NPS, CLTV, DAU/MAU.
  • Knowledge of marketing channels and tracking methods.
  • Experience with Tag Management software (Google Tag Manager preferred) and dataLayers.
  • Familiarity with web programming languages such as HTML, SQL, and JavaScript.
Advantageous, but Not Essential
  • Tertiary qualification in Mathematics, Statistics, Computer Science, or related field.
  • Proven experience delivering projects that align with DSS standards and WCAG Accessibility standards.
  • Certification in Google Analytics or similar.
  • Experience working with GovCMS or the Drupal platform.

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