Claims Adjuster

2 months ago

Sydney, New South Wales, Australia Sedgwick Full time

Job Summary

Sedgwick is seeking a skilled Claims Adjuster to join our team. As a Claims Adjuster, you will be responsible for handling losses and claims for property and casualty insurers.

Key Responsibilities

  • Examine insurance policies and other records to determine insurance coverage.
  • Interview, telephone, and/or correspond with claimants and witnesses regarding claims.
  • Consult police and hospital records and inspect property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
  • Estimate cost of repair, replacement, or compensation.
  • Prepare report of findings and negotiate settlement with claimant.
  • Recommend litigation by legal department when settlement cannot be negotiated.
  • Attend litigation hearings.
  • Revises case reserves in assigned claims files to cover probable costs.
  • Assist in preparing loss experience report to help determine profitability and calculates adequate future rates.

Additional Responsibilities

  • Perform other duties as assigned.
  • Support the organization's quality program(s).
  • Travel as required.

Requirements

  • Bachelor's degree from an accredited college or university preferred.
  • Obtain IIA-AIC designation within 12 to 18 months.
  • Appropriate province adjuster license is required.
  • 1 to 2 years of experience.
  • Proven adjusting, negotiating skills and analytical skills.
  • Excellent interpersonal and communication skills.
  • Advanced computer skills including office, outlook and web-based applications.

Skills and Knowledge

  • Strong oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Demonstrated commitment to timely reporting.
  • Strong customer service skills.
  • Strong interpersonal skills.
  • Attention to detail and accuracy.
  • Good time management and organizational skills.
  • Ability to work independently or in a team environment.
  • Ability to meet or exceed Performance Competencies.

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