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Corporate Travel Consultant: Accommodation Specialist

1 month ago

Brisbane, Queensland, Australia Flight Centre Travel Group Full time
About the Opportunity

We are seeking a skilled Corporate Travel Consultant to join our team at FCM. In this role, you will be responsible for managing emergency accommodation bookings for a national insurance company.

You will be someone who loves to connect with customers and can show compassion and empathy in times of need. Our ideal candidate will have a minimum of 1-year travel consulting experience, but this could also be an opportunity for the right candidate to step into Corporate Travel without a travel background and build up their experience.

Job Description
  • Manage emergency accommodation bookings for a national insurance company
  • Connect with customers and demonstrate empathy in times of need
Requirements
  • Strong verbal and written communication skills
  • Experience in a customer service role
  • Ability to learn new systems
  • Strong time management skills and professionalism
  • Multitasking and prioritisation skills to meet deadlines and customer expectations in a fast-paced environment
  • High attention to detail
  • Excellent communication skills
  • A 'can-do' attitude
Desirable Skills
  • Leisure or corporate travel management experience
  • Global Distribution System (GDS) - Sabre knowledge would be highly regarded
What's In It For You?
  • Above market earnings, with current averages $80,000-85,000 per annum plus super