Energy Compliance Specialist
7 days ago
About Our Opportunity:
We're seeking a Technical Compliance Specialist to assist internal and external customers with queries regarding our register of underground and overhead assets.
This role is part of our Customer Services Group, which delivers energy to 1.9 million customers across 65% of Victoria.
You will provide specialist support and advice on asset registers, Permits to Work, and general customer enquiries.
We require you to have strong interpersonal skills and the ability to work across the organisation.
Additional responsibilities include ensuring customer requests are registered, responded to, and actioned in a timely and accurate manner.
To succeed in this role, you'll need a Certificate of Competency (Distribution Systems) or equivalent.
The ideal candidate will be able to effectively communicate with customers and provide expert advice on our asset registers.
A key aspect of this role is working collaboratively with stakeholders to resolve customer issues efficiently.
We offer a dynamic and supportive work environment that allows for professional growth and development.
In this position, you'll have the opportunity to make a real difference in the lives of our customers.
Key qualifications for this role include a strong understanding of Distribution Systems and excellent problem-solving skills.
As a member of our team, you'll be part of a dedicated group of professionals working together to deliver exceptional customer service.
This role requires a high level of attention to detail and the ability to multitask in a fast-paced environment.
Our Customer Services Group is committed to providing outstanding service to our customers, and we're looking for someone who shares this vision.
If you're a motivated and customer-focused individual with experience in technical compliance, we'd love to hear from you.
Please note that we're not looking for someone with specific industry experience, but rather a skilled professional who can adapt quickly to our business needs.
About Us
CitiPower, Powercor and United Energy deliver energy to 1.9 million customers across 65% of Victoria. We provide reliable, safe, affordable and smart energy delivery systems.
We're at the forefront in developing and implementing innovative technologies for a sustainable future. Our networks are connecting new large-scale renewable energy generators and integrating technologies like solar, batteries and electric vehicles.
What You'll Deliver
Provide specialist support and advice on asset registers, Permits to Work and general customer enquiries. Ensure customer requests are registered, responded to and actioned in a timely and accurate manner.
Requirements
Certificate of Competency (Distribution Systems) or equivalent. Strong interpersonal skills and ability to work across the organisation.
Benefits
We offer a dynamic and supportive work environment that allows for professional growth and development.
A key aspect of this role is working collaboratively with stakeholders to resolve customer issues efficiently.
Other Opportunities
We're always looking for talented individuals to join our team.
Our Customer Services Group is committed to providing outstanding service to our customers, and we're looking for someone who shares this vision.
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