Technical Support Specialist
2 weeks ago
Job Description
The Client
We are seeking a skilled Technical Support Specialist to join our team at Professional Search Group. Our client is a young, rapidly growing Managed Service Provider that is quickly establishing itself as an employer of choice.
The Role
You will provide 1st and 2nd line support to a variety of companies across the Perth metro area. As your knowledge of the company and its clients grows, you will have the opportunity to visit sites across the metro area for both face-to-face support and to assist with projects like network upgrades.
Your Skills
To be successful in this role, you will need:
- Previous experience in a 1st and 2nd line support role.
- Previous MSP experience is essential.
- Knowledge of MS desktop operating systems.
- Knowledge of M365.
- Basic knowledge of Windows Server, Exchange, AD, VMWare, Hyper-v.
- Experience configuring, deploying and supporting hardware including laptops, Desktops, printers, scanners, etc.
- Basic grasp of networking concepts including LAN, WAN and telephony.
- Excellent communication skills (written and verbal).
- A current WA driving licence and vehicle.
What We Offer
Our client offers on-the-job training and an annual training allowance to support your career development. If you are looking for a challenging and rewarding role, please submit your CV today.
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