Pet Retail Business Leader

3 days ago

Tweed Heads, New South Wales, Australia beBeeLeadership Full time $85,000 - $110,000
Lead Retail Manager

This is a dynamic leadership role that offers the perfect blend of retail and people management. As a retail leader with a passion for creating an engaging work culture, you will thrive in this challenging position.

  • Develop and lead a talented team to deliver exceptional customer service experiences
  • Drive sales and key performance indicators while fostering a self-sufficient and motivated team
  • Mentor and guide team members to achieve outstanding customer satisfaction results

You are an experienced retail manager with a strong background in retail/hospitality management, passionate about driving business success through delivering exceptional results. If you are hands-on, great with people, and have a natural flair for leadership, this role is ideal for you.

The successful candidate will possess:

  • A minimum of 2 years' experience in retail management, preferably in pet-related retail
  • A genuine love for animals and a commitment to their welfare
  • Excellent leadership and communication skills to drive results and build strong relationships
  • Ability to analyze data and drive key performance indicators while controlling costs effectively

In this exciting role, you will have the opportunity to create a positive and productive work environment that fosters teamwork and innovation, resulting in outstanding customer satisfaction and business success.

Key Responsibilities

Customer Service Excellence

  • Develop and implement strategies to enhance customer service delivery and drive customer loyalty

Leadership and Team Development

  • Recruit, train, and develop a high-performing team of retail professionals

Results Driven

  • Drive sales growth and meet or exceed KPI targets
  • Control costs and maintain profit margins

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