Parts Consultant

4 days ago


Sydney, New South Wales, Australia Penske Full time

Job Title: Parts Consultant

Your New Opportunity:

We are seeking a Parts Consultant to join our team at Penske Australia. In this role, you will be based in our Hunter Valley Branch (Singleton) and will be a key figure in providing sales support and advice to internal and external stakeholders.

You will be responsible for:

  • Providing parts interpreting services and sales support to Hunter Valley Branch activities.
  • Increasing and maximising all parts sales through proactive communication, cross-selling, and opportunity identification with our clients and their operations.
  • Assisting in providing a regular flow of inventory, ensuring adequate and appropriate supply, and meeting guidelines.
  • Making phone contact with client bases to increase business and promote new products and improvements.
  • Building strong relationships with customers to ensure ongoing business and the use of genuine parts.
  • Maintaining awareness of the latest product developments and updates, using these to maximum advantage.
  • Modeling safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity, and Care.

About You:

  • You should have an attitude for learning and a strong aptitude for sales.
  • You should have completed or be in the process of completing a certificate in Parts Interpreting (desirable) or equivalent industry training/experience.
  • You should have a minimum of 2 years' experience in a parts interpreting or related industry role.
  • You should have a basic knowledge of the principles of operation of internal combustion engines and automatic transmissions (preferred).
  • You should enjoy and have a passion for providing service advice and solutions, delivering outstanding customer service.
  • You should have strong communication skills, written and verbal, with a knack for building personal connections.
  • You should have thorough attention to detail with the ability to work unsupervised in a fast-paced environment.

About Penske:

Penske Australia is the go-to destination for diesel and gas engines, power systems, and heavy vehicles. With iconic brands like Western Star, mtu, Detroit, MAN, Dennis Eagle, and Allison, you know you're in good hands. With on- and off-highway markets across the nation, you'll be joining a 72,000-strong team working to provide the best service in Automotive and Truck Dealerships, Motor Racing, Truck Leasing, and Logistics Management.

Why Join Penske:

At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why, as well as a great work environment and state-of-the-art facilities, we offer the following benefits:

  • Generous remuneration package.
  • Accredited Training and Development programs.
  • A business commitment to providing the highest levels of safety, technical, and leadership training.
  • Reward and recognition programs.
  • Employee Referral Program - generous employee referral fees.
  • Employee Assistance Program.
  • Family-friendly benefits including paid parental leave.


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