Sales and Customer Experience Associate

5 days ago


Adelaide, South Australia Kathmandu Full time
About the Role

We are seeking a motivated Sales and Customer Experience Associate to join our team at West Lakes Kathmandu. As a key member of our store team, you will play a vital role in delivering an exceptional customer experience and contributing to the successful operation of our store.

Key Responsibilities
  • Support the Store Manager in the profitable running of the store, ensuring excellent customer service and sales performance.
  • Create an enjoyable experience for every customer by sharing your passion for adventure and promoting our products.
  • Work collaboratively with the team to achieve sales and KPI targets, maintaining a positive and flexible attitude.
  • Assist with store operational requirements as requested by management, demonstrating strong initiative and adaptability.
Requirements
  • Previous experience in a retail sales environment, with a proven ability to problem-solve and communicate effectively.
  • Exceptional customer service skills, with a genuine passion for outdoor lifestyle products and values.
  • A positive and flexible attitude, with strong initiative and adaptability in a fast-paced retail environment.
Benefits
  • Generous staff discounts for Kathmandu and Ripcurl products.
  • Career opportunities within our retail and office teams across Australia and New Zealand.
  • B Corp certification, reflecting our commitment to sustainability and social responsibility.
Estimated Salary

$25-30 per hour, depending on experience.



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