In-Room Dining Culinary Leader

2 weeks ago


Brisbane, Queensland, Australia beBeeCulinary Full time $90,000 - $111,000
Job Overview

As a Food and Beverage Team Leader for In-Room Dining, you will oversee the operations of our in-room dining service, ensuring exceptional service and culinary experiences for our guests.

Key Responsibilities:
  • Coordinating all aspects of in-room dining to meet guest expectations.
  • Leading, training, and motivating food and beverage service staff to deliver excellent customer service.
  • Maintaining high standards of food quality, presentation, and customer satisfaction.
  • Managing inventory, placing orders, and controlling costs to optimize profitability.
  • Handling guest inquiries, special requests, and resolving issues promptly and professionally.
  • Implementing and maintaining food safety and hygiene standards to ensure a safe working environment.
  • Monitoring and analyzing in-room dining performance metrics to identify areas for improvement.
Requirements

To succeed in this role, you should have:

  • Proven experience in food and beverage service, preferably in a luxury hotel setting.
  • Previous leadership experience in hospitality, with a proven track record of success.
  • Strong team management and motivational skills to inspire and develop your team members.
  • Excellent customer service orientation with attention to detail to deliver exceptional guest experiences.
Benefits

We offer a range of benefits, rewards, and development opportunities to support your growth and wellbeing:

  • Discounts for employees and their families at Accor Hotels worldwide.
  • Complimentary hotel stay package on work anniversaries.
  • Secure parking in central Brisbane.
  • Direct access to Central train station.
  • Complimentary food in the employee dining room.


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