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Process Improvement Manager

2 weeks ago

Brisbane, Queensland, Australia Churches of Christ in Queensland Full time
About Our Team

At Churches of Christ in Queensland, we value teamwork and collaboration. We believe that every individual has a unique contribution to make, and we strive to create an inclusive and supportive work environment that fosters growth and development.

We are seeking a skilled Process Improvement Manager to join our Information Technology Group. As a key member of our team, you will play a pivotal role in identifying and implementing process improvements that enhance operational efficiency and drive business growth.

Key Responsibilities:

  • Process Mapping: Identify and map business processes, identifying opportunities for improvement and recommending innovative solutions.
  • Process Implementation: Lead and coordinate the implementation of process improvements, ensuring timely completion and effective communication among team members.
  • Stakeholder Engagement: Build and maintain strong relationships with project stakeholders, promoting cross-functional collaboration to achieve project objectives.
  • Training and Development: Provide training and coaching to team members on new processes and procedures, ensuring a smooth transition and minimal disruption to business operations.

Requirements:

  • Educational Background: A relevant tertiary or postgraduate qualification in Information Technology, Data Analytics, Business, or equivalent experience. Certifications such as Prince2, PMI Professional, or Agile Foundation are highly regarded.
  • Process Improvement Experience: Proficiency in Business Process Modelling and Process Mapping, focusing on operational efficiency.
  • Leadership Skills: Proven leadership and project management skills, with experience in motivating and guiding teams to achieve desired outcomes.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively collaborate with stakeholders at all levels.