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Business Process Improvement Specialist
2 weeks ago
Randstad Digital is seeking an experienced Business Process Improvement Specialist to join a highly regarded organisation in Queensland on a permanent basis.
This role involves mapping critical processes and procedures across the complex organisation, identifying and documenting business processes by working with stakeholders. The successful candidate will be responsible for developing process flows, supporting a collaborative team culture, and driving process improvements that align with overall business objectives.
Key Responsibilities:
- Process mapping: Support the development of a consistent and efficient way of mapping processes, storing processes and updating processes across the organisation.
- Process optimisation: Identify inefficiencies or bottlenecks that may exist between functions and propose remedial paths forward.
- Obligations and Controls: Work with Risk and Compliance colleagues to identify obligations associated with process steps and document corresponding controls.
- Stakeholder Management: Interact frequently with Managers and SMEs across the business to obtain input, provide status updates and provide feedback to drive conversations regarding process improvements.
- Project Management: Contribute to the development of timelines of processing mapping milestones that include prioritisation and resourcing, and manage against a project plan.
