Cosmetic Store Retail Specialist

2 weeks ago


Melbourne, Victoria, Australia Estée Lauder Companies Full time

About The Estée Lauder Companies

We are the global leader in prestige beauty, delighting consumers with transformative products and experiences that inspire them to express their individual beauty.

Job Summary

We are seeking a talented Retail Specialist to join our team at The Cosmetic Company Store. As a Retail Specialist, you will be responsible for providing exceptional customer service, representing our brand to consumers, and working towards achieving retail sales targets.

Key Responsibilities

  • Provide 5-star customer service to every customer
  • Combine excellent beauty skills with a flair for providing exceptional customer service
  • Work towards achieving retail sales targets
  • Participate in state-of-the-art training and exposure to the latest trends
  • Have access to use our outstanding products

What We Offer

  • Corporate Discounts: Up to 30% off in our Freestanding Stores and up to 60% off in our Company Cosmetics Store
  • Personal Merchandise: Access to Personal Merchandise across two instalments each year
  • Paid Parental Leave: 14 weeks paid parental leave for fulltime and parttime employees with 12 months service
  • Health & Wellness: Access to an Employee Assistance Program (EAP) and a unique online stay in touch program, Circle-In
  • Birthday Leave: A half day of leave (3.8 hours) on your birthday
  • Learning and Education Opportunities: Training sessions, access to Online Learning platforms, LinkedIn Learning Access, and a dedicated Education program for Management roles

Requirements

  • Excellent customer service skills
  • Previous experience in Sales/Goal driven environment is desirable
  • Experience gained within a retail store environment is advantageous
  • Excellent communication skills, leadership, organizational and time management skills
  • Flexibility to work trading hours, including early mornings and late nights
  • Available to work public holidays


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