Customer Service Representative

2 weeks ago


Tingalpa, Australia AMA GROUP AUSTRALIA Full time
About the Role

We are seeking a highly skilled and professional Customer Service Representative to join our team at AMA GROUP AUSTRALIA.

The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Communication: Develop and maintain strong relationships with customers, stakeholders, and internal teams through effective communication and collaboration.
  • Administrative Support: Provide administrative support to the team, including data entry, record-keeping, and other tasks as required.
  • Inventory Management: Assist with inventory management, including ordering and receiving parts, and maintaining accurate records.
  • Insurance Claims: Liaise with insurance providers to process claims and resolve any issues that may arise.
Requirements
  • Experience: Proven experience in a customer service role, with a strong track record of providing excellent customer service.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Education: High school diploma or equivalent required.
  • Certifications: Relevant certifications, such as customer service or sales, an asset.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Team Environment: A collaborative and supportive team environment.
  • Recognition and Rewards: Recognition and rewards for outstanding performance.


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