Residential Community Director

5 days ago

City of Casey, Australia beBeeManager Full time $90,000 - $124,999
Village Operations Manager Role

Bring our villages to life by taking on a key leadership position.

About the Job

This role involves operational performance, staffing and financial management, planning and implementation of annual business plans, fostering a high-quality customer experience and ensuring effective risk management strategies.

  • Operational performance: Ensure the village runs smoothly every day.
  • Staffing and financial management: Oversee all staffing and financial aspects of the village.
  • Annual business plans: Plan and implement annual business plans to drive success.
  • Customer experience: Foster a high-quality customer experience that drives Summerset's reputation.
  • Risk management: Ensure effective risk management strategies are implemented and reviewed.
About You

You will be an empathetic, confident person with a solid background in customer-facing environments. This could be a fascinating and rewarding career move into a growing industry with a secure future if you can bring:

  • Strong interpersonal and people leadership skills.
  • The ability to build rapport with a wide variety of people.
  • Excellent customer service and communication skills to handle customer queries effectively.
  • Proven experience with management of profit centres or achievement of revenue targets.
Benefits

You'll benefit from strong management and senior office support, as well as peer support. This is an excellent time to be joining Summerset - not only are we growing and investing, we're the fastest builder of new retirement villages in New Zealand and very ambitious around our future in Australia, so for the right person this company is brimming with opportunity.

  • A competitive remuneration package.
  • Flexible working arrangements.
  • Novated Leasing arrangements.
  • Birthday leave to celebrate your growing wisdom.
  • Employee Share Scheme.
  • Social sports (you don't actually have to be good at this part).

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