Commercial Equipment Coordinator

2 weeks ago


Perth, Western Australia F L Costello & Co Full time

F.L. Costello & Co is a private business that specializes in the distribution and service of commercial laundry equipment and parts for domestic and commercial applications.

We are the sole distributor of premium Speed Queen brand in NSW, QLD, and W.A.

This role involves coordinating tasks for 5 technicians to achieve efficient outcomes for both customers and our business. Key responsibilities include scheduling tasks, booking travel and accommodation for regional work, and offering technical phone assistance.

The ideal candidate will have good communication skills, customer service experience, and attention to detail. They will also be able to get on well within a small team and have a strong mechanical aptitude.

Training in our product will be provided, and office support from other team members will be available.

The remuneration package offered includes competitive pay, great opportunities for development and autonomy, and an excellent working environment.

Job Description:

Key Roles:

  1. Create and co-ordinate service jobs for the day/week.
  2. Book new machine install times for customers.
  3. Offer technical phone assistance.
  4. Book travel and accommodation for regional work.
  5. Advise customers of schedule changes should they be required.

Benefits:

  • Onsite free parking
  • Uniform provided

Requirements:

  • Good Communication Skills
  • Customer Service Oriented
  • Attention to Details
  • Good Telephone Manner
  • Computer Literate
  • Experience in Co-ordination of People/Jobs
  • Ability to get on well within a small team


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