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Case Manager
2 months ago
IFYS Ltd is seeking a skilled and motivated leader to fill the role of Case Manager in a residential program. This position is a frontline management position overseeing one program and a team of Residential Youth Workers. Case Managers make a positive impact in the lives of children and young people by ensuring they are provided high standards of care in a safe living environment.
Key Responsibilities- Manage and oversee the day-to-day running of the program
- Provide leadership and management to all staff, including supervision and development
- Ensure that the program provides trauma-informed therapeutic care to young people within a safe, clean, and hygienic environment
- Manage positive relationships with all stakeholders
- Ensure the program adheres to all reporting and documentation requirements
- Write Safety Plans and contribute to Positive Behaviour Support Plans
- Attend critical appointments with young people and facilitate/attend relevant meetings
- Complete rosters that reflect smart rostering and industrial compliance
- Plan and conduct developmentally appropriate individual and group activities consistent with meeting the young people's needs and goals in line with Case Plans
- Contribute to efficient and comprehensive onboarding, induction, and training of new staff
- Experience working in a leadership position in a similar field
- A relevant tertiary qualification, Diploma level or higher
- Knowledge of relevant legislation and best practices
- Excellent interpersonal and communication skills, with the ability to build and maintain effective relationships with all stakeholders
- Demonstrated leadership abilities, including the capacity to motivate and empower a team to achieve positive outcomes
- Sound judgment, problem-solving skills, and the ability to handle crisis situations calmly and effectively
- Exceptional time management and prioritization skills
- Demonstrated experience in maintaining program compliance
- A continuous learning mindset
- Permanent leadership role
- Full-time role, Monday to Friday roster
- Salary base $97,377 per annum + super
- Not-for-profit salary packaging options to increase take-home pay
- Career and professional development opportunities
- Skilled leadership and supportive team environment
- Unique in-house training opportunities
