Customer Field Technician

3 weeks ago

Cairns City, Queensland, Australia NBN Co Full time
Job Overview

We are seeking a motivated and customer-focused Field Technician to join our team in Cairns or Atherton. As a Field Technician, you will be responsible for installing, repairing, and maintaining nbn products and services, providing exceptional customer service and ensuring a high level of technical expertise.

Key Responsibilities
  • Install and repair nbn products and services at customer premises
  • Diagnose and resolve technical issues with nbn cabling networks and Customer Premises Equipment (CPE)
  • Work at heights and in confined spaces, adhering to safety protocols and guidelines
  • Collaborate with customers to understand their needs and provide solutions
Requirements
  • Previous experience in a related field, such as communication cabling, electrical work, or carpentry
  • Excellent customer service skills and ability to communicate effectively
  • Self-motivated and able to work independently, with a strong attention to detail
  • A current and clean driver's license
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to the latest technology and equipment
How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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