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Elevate Your Career as a Senior Partner Success Manager
3 weeks ago
We are seeking a seasoned professional to fill the role of Senior Partner Success Manager. As a critical member of our Operations team, you will play a pivotal part in ensuring the successful onboarding of enterprise partners.
Your primary objective will be to review partner requests, align eero teams with requirements, and drive cross-functional efforts to meet external commitments. You will work closely with partners to develop their eero deployment strategy, manage purchase and promotion agreements, and drive business performance.
Main Responsibilities:- Establish industry standards for partnering with clients, interpreting their needs, and prioritizing eero workflows dedicated to partner development.
- Achieve deep understanding of customers' vision, products, and objectives, and anticipate partner needs and resolve pain points.
- Identify and execute on revenue-maximizing opportunities for both the partner and eero.
- Owning all facets of the partner success process for large, complex strategic accounts, defining and coordinating partners' program requirements.
- Steer eero to focus its partner-related efforts on work that will have the biggest positive impact for partners, balancing customer needs and competing business priorities.
- Be a strategic advisor to eero's partners, earning their trust and influencing their customer-facing technology strategy.
- A Master's degree or foreign equivalent in business administration/management or related field, and 3 years of experience in account management or business development.
- Tenured client-facing experience managing and accelerating revenue across multiple accounts in a business development or account management role.
- Excellent written and verbal communication skills, capable of leading business reviews, and large group meetings with external partners and eero internal teams.
- Passionate and curious about technology, with baseline knowledge of networking, software, and hardware.
