Sleep Experience Specialist

1 week ago


Waverley Municipal Council, Australia beBeeCustomer Full time $38,000 - $55,000
About Our Position

We create unforgettable sleep experiences making the third of our lives spent in bed memorable.

Job Responsibilities
  • You will be the face and voice of our brand providing exceptional customer experiences.
  • Sell our products through genuine connections with customers educating them about our features and benefits.
  • Manage inbound customer calls/queries via a dedicated system and fulfill orders within business timeframes.
  • Assist customers no matter what their reason for visiting the store providing a cohesive brand experience and level of service.
Mission Objectives
  • Connection: Prioritize connection with our customers.
  • Adaptability: Adapt to changing situations and work as a team to achieve sales targets.
  • Expertise: Offer expert advice and educate customers about our products features and benefits.
  • Communication: Ensure all Store Communication is followed.
  • Support: Support Customer Service on customer-facing issues and resolve in-store where possible.
Essential Skills and Qualifications
  • Previous retail experience (at least 1 year) with a strong background in achieving sales targets.
  • Genuine passion for top-notch customer service helping people end-to-end with a natural ability to develop long-lasting customer relationships.
  • Creatively minded with the ability to support people making product and styling decisions.
  • Excellent verbal communication skills and strong attention to detail.
  • Demonstrated flexible and positive attitude able to work independently.


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