Retail Store Manager

2 weeks ago

Cockburn, Australia Snooze Full time

About the Role:

Snooze, a leading provider of bedroom solutions, is seeking a driven and customer-focused Senior Store Manager to lead our Cockburn location. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities:

  • Lead and manage a team of retail professionals to achieve sales targets and deliver exceptional customer service.
  • Develop and implement strategies to increase sales, improve customer engagement, and drive business growth.
  • Collaborate with the sales team to achieve sales targets, manage stock levels, and maintain high standards of customer service.
  • Coach and develop team members to improve their skills and performance.
  • Foster a positive and inclusive team culture that promotes employee engagement and well-being.

Requirements:

  • Previous retail experience in big-ticket items, with a proven track record of sales growth and customer satisfaction.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work autonomously and as part of a team, with a strong focus on results and customer satisfaction.
  • Previous experience in stock management, with a strong understanding of inventory control and management.

About Snooze:

Snooze is a leading provider of bedroom solutions, with a passion for delivering exceptional customer service and driving business growth. We are committed to creating a positive and inclusive work environment that promotes employee engagement and well-being.

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