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Housekeeping Supervisor

2 months ago


Townsville, Queensland, Australia Discovery Parks Full time
About Us

Discovery Parks is a leading Australian tourism company that operates a network of holiday parks across the country. With a strong focus on customer satisfaction, we strive to provide an exceptional experience for our guests.

Our company culture is built on a foundation of teamwork, innovation, and a commitment to excellence. We believe in fostering a positive and inclusive work environment that encourages our employees to grow and develop their skills.

The Role

As a Housekeeping Supervisor, you will play a critical role in ensuring the cleanliness and presentation of our guest rooms and public areas. Your responsibilities will include:

  • Supervising and coordinating the daily activities of the housekeeping team.
  • Inspecting guest rooms, public areas, and back-of-house spaces to ensure they meet our high standards of cleanliness and presentation.
  • Training and supporting the housekeeping team to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Managing housekeeping supplies and inventory to ensure that all areas are adequately stocked.
  • Collaborating with other departments to ensure smooth operations and guest satisfaction.
  • Ensuring compliance with health and safety regulations and company policies.
Key Responsibilities

The ideal candidate will have:

  • Strong leadership skills and the ability to motivate and inspire a team.
  • A keen eye for detail and a commitment to maintaining high standards of cleanliness and presentation.
  • Excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
  • Previous experience in a housekeeping or hospitality role, with a strong understanding of cleaning techniques, equipment, and safety standards.
  • Proficient in Microsoft Office and housekeeping management software.
  • Flexibility to work various shifts, including weekends and holidays, as required.
What We Offer

As a member of our team, you will enjoy a range of benefits, including:

  • Competitive pay rates.
  • Discounted accommodation at our holiday parks.
  • Access to employee assistance programs.
  • Opportunities for career development and advancement.
Requirements

To be considered for this role, you will need to:

  • Have a valid Working with Children's Check.
  • Be able to lift up to 20kg and work in a fast-paced environment.
  • Have a strong commitment to customer satisfaction and a passion for delivering exceptional service.