Administrative Support Role

1 week ago

Newcastle, New South Wales, Australia beBeeCustomerService Full time $70,694 - $76,757

Job Title: Community Service Officer

Division: Northern NSW Location: Mayfield, AU Req ID:

As a Community Service Officer, you will be working in a local office (Community Service Centre) providing front line services to the community. Your primary role will be to provide quality administration support to casework teams, unit managers and external stakeholders while working within an administration team.

Key Responsibilities:

  • Support the service delivery of the CSC's administrative functions
  • Provide high quality customer service to clients both in person and over the phone
  • Assist with processing of children's financials
  • Attend casework group supervision or unit meeting and provide secretariat support

Requirements:

  • Real passion for customer service and developing relationships
  • Positive attitude and ability to work independently and collaboratively
  • Excellent written and verbal communication skills
  • High level of attention to detail

Benefits:

  • Flexible, autonomous work environment
  • Competitive pay and conditions
  • Training and development opportunities
  • Health & Wellbeing and Employee Assistance Programs

Other Information:

  • A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months

This is a challenging and rewarding career opportunity that requires strong customer service skills and a positive attitude. If you are passionate about delivering high quality services to the community, please apply now.

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