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Sales And Customer Service Representative

2 weeks ago

Canberra, ACT, Australia beBeeCustomerFocused Part time $40,000 - $60,000

About Us

We're dedicated to making self-care enjoyable for kids and teens in a fun and inclusive environment.

The Role

  • We're looking for someone who can demonstrate a customer-focused approach and create a seamless experience with every interaction.
  • Our ideal candidate will be able to embrace the imaginative nature of our brand and create a welcoming space for all.
  • Maintaining brand standards is crucial through presentation consistency, visual merchandising, stock management, and cleaning.
  • Converting customer interactions to sales requires demonstrating product knowledge.

Your Benefits

  • You'll enjoy up to 40% off our product range.
  • We offer generous discounts across our brands, including Seed Heritage, Unison, Commonry, kikki.K & FINE-DAY.
  • Incentive rewards are given for your sales and KPI achievements.
  • You'll have opportunities for on-the-job learning and development.
  • A clear career pathway towards leadership opportunities is available.
  • We celebrate success and value your ideas as part of a supportive culture.
  • Our Employee Referral Program rewards you for referring great new people to our team.
  • You'll have access to Health and Wellness initiatives and the Employee Assistance Program.

What We're Looking For

  • You should have experience in a similar retail or customer service role.
  • Demonstrated experience using a point-of-sales system is required.
  • You must be able to retain technical product knowledge and demonstrate your passion for our No Gross Stuff approach.
  • A larger-than-life personality is needed to confidently connect with customers' needs.
  • Exceptional verbal and written communication skills are essential.
  • Exposure to stock management and visual merchandising is beneficial.
  • You should be able to work independently and as part of a team.