Digital Experience Designer

3 days ago

Melbourne, Victoria, Australia beBeeUsability Full time $100,000 - $130,000
Job Description

We are seeking a talented UX Designer to play a key part in enhancing our online customer experience through exceptional UX and design across all digital touchpoints. As a UX Designer, you will be responsible for providing UX and interface design services, creating and testing design concepts, wireframes, customer journey maps, workflows and prototypes.

Key Responsibilities
  • Provide UX and interface design services across all brand websites and other digital touchpoints.
  • Create and test design concepts, wireframes, customer journey maps, workflows and prototypes.
  • Contribute to sales growth through conversion rates and other key usability metrics.
  • Ensure that all UX and design-related tickets in Jira are maintained and updated.
  • Work with internal and external development teams to support the delivery of new digital initiatives and features.
  • Support the delivery of business initiatives through the facilitation of design and discovery workshops.
  • Development of experience maps, storyboards and wireframes.
  • Create and manage brand digital style guides and UX patterns to ensure a consistent design language is applied across the digital products.
  • Assist in the building and developing of UX/UI practices and competencies within the Digital Team.
  • Constant research and championing of best practice UX.
Required Skills and Qualifications
  • Prior experience working in a UX/UI related role at a digital agency or fashion retail/similar environment.
  • Excellent working knowledge of UX design processes, methodologies and principles.
  • Strong communication and presenting skills with the ability to influence outcomes.
  • Highly skilled in the use of design tools such as Figma, InVision, Sketch, and Adobe Creative Suite.
  • Ability to carry out and document customer research, such as usability testing.
  • Strong experience and knowledge of customer journey maps, user flows, information architecture, wireframing, design patterns and guidelines.
  • Experience and working knowledge of A/B testing and applying findings to inform future improvements.
  • Ability to work on multiple, simultaneous projects of all sizes and complexity.
  • Excellent interpersonal, analytical, organisational, and problem-solving skills.
  • Passionate about usability and accessibility, with the ability to translate this into your work.
  • Good technical knowledge to understand what is and isn't possible.
Benefits
  • Opportunity to work on various projects and contribute to sales growth.
  • Chance to develop and improve your UX design skills and expertise.
  • Collaborative team environment with opportunities for professional growth and development.

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