AI Platform Specialist

7 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $180,000
Customer Support Innovator

Lorikeet is a cutting-edge AI platform designed to revolutionize customer support for complex businesses.

We're building an automated support system with transparent, customizable AI that frees support teams to manage automation and engage with complex cases.

We're leveraging expertise from leading tech companies to deliver a combination of powerful AI systems and well-designed tooling.

Our global customers include leading fintechs, healthtechs, marketplaces, and delivery services.

As part of our implementation team, you will be working directly with our customers to drive Lorikeet's growth.

Key responsibilities will include serving as a trusted advisor, problem solver, and AI guide – helping customers successfully adopt and integrate Lorikeet's platform into their business.

You'll enjoy developing technical skills, collaborating with cross-functional teams, and thinking creatively about new ways to help businesses.

Ideal candidates are curious about AI, eager to learn, and motivated by impact.

Requirements and Qualifications
  • Strong understanding of business operations and customer support strategies.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic knowledge of AI and machine learning concepts.
Benefits

As a member of our Australian team, you can expect:

Highly competitive compensation and benefits package.

Opportunity to work with a talented and passionate team.

Professional development opportunities to enhance your skills and career.

Join us on this exciting journey to redefine the future of customer support

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