Customer Service Representative

4 weeks ago


Mill Park, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full time

About the Role

We are seeking a highly motivated and experienced sales professional to join our team as a Customer Service Officer.

As a key member of our sales team, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim.

With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service.

Key Responsibilities

  • Achieve set sales targets on a daily basis
  • Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
  • Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
  • Conduct tours of the centre/facility with the outcome to turn a prospective member to an ongoing subscription
  • Process memberships and data entry in line with company processes and policy
  • To have a current and informed knowledge of all centre services and activities
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • To demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R Values

About Us

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen.



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