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Front Office Team Lead

3 weeks ago


Council of the City of Sydney, Australia beBee Careers Full time

Our hotel, located in the heart of Sydney's historic Rocks district, is a unique blend of heritage charm and modern comfort.

The Role

This rare opportunity will see you take on a leadership role within our Front Office team, overseeing the smooth operation of check-in and check-out processes, administrative tasks, and business management.

About You

To succeed in this position, we are looking for individuals with experience in a similar Duty Manager role, preferably within the hospitality industry.

You will be an effective communicator, a natural problem solver, and well-organized, with a strong emphasis on teamwork and collaboration.

A willingness to work flexible hours, including weekends and public holidays, is essential.

Key Responsibilities
  • Manage the Front Office team to deliver exceptional guest service and experiences
  • Oversee check-in and check-out processes, ensuring accuracy and efficiency
  • Maintain accurate administrative records and manage business operations
What We Offer
  • A 50% discount on food and beverages across all venues
  • Discounted room rates and generous friends and family discounts
  • Lifestyle benefits, including extra leave and earth advocacy days
  • A dedicated internal mobility program and reward scheme
  • Online learning opportunities and career development plans
  • A personalized employee support network and regular recognition and rewards

We value diversity and equality and welcome applicants from all backgrounds. Our hotel environment is dynamic and entrepreneurial, with a focus on delivering exceptional customer experiences that reflect the individuality of each location.

If you have a passion for delivering outstanding guest experiences and leading high-performing teams, we encourage you to apply.