Front Office Coordinator

2 weeks ago

The Corporation of the City of Whyalla, Australia beBee Careers Full time

We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:

Duties
  • Providing a high standard of customer service
  • Processing guest check-ins and outs
  • Accurately using the park booking system to make reservations and manage accounts
  • Coordinate with the Housekeeping team to track readiness of accommodation
  • Supply guests information regarding property and local areas of interest
  • Completing the day-to-day office administration
  • Maintain excellent relationships with the park teams, residents and guests
Requirements
  • Previous Front Office experience within the hospitality industry
  • Passionate about delivering exceptional Guest experience
  • Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
  • Excellent communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Strong organizational skills and attention to detail.
  • Enthusiastic and positive attitude.
  • Flexibility to work weekends, public holidays, and evenings as needed.
  • Current drivers license essential
Benefits
  • Discounted accommodation at over 300 G'day Group holiday parks nationally.
  • Discounts with our G'day Rewards Partners
  • Service recognition awards
  • Access to Employee Assistance Program
  • Internal promotions and opportunities
About Us

G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.

Discovery Parks – Whyalla offers a supportive team environment, steady hours, and the chance to be part of a well-established local business. It's an ideal opportunity for someone based in the area, as staff accommodation isn't provided. Join a workplace where your contribution is valued and your community is close to home.

The Role involves working in a fast-paced environment, interacting with guests and providing a warm welcome to our park. You will be required to process guest check-ins and outs, use the park booking system to make reservations and manage accounts, coordinate with the Housekeeping team to track readiness of accommodation, supply guests information regarding property and local areas of interest, complete the day-to-day office administration and maintain excellent relationships with the park teams, residents and guests.

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