Associate Technical Consultant

2 weeks ago

Sydney, New South Wales, Australia ServiceNow Full time
About ServiceNow

ServiceNow is a global market leader in the field of digital transformation, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Job Description

We are seeking a highly skilled Technical Consultant to join our team in Sydney. As a Technical Consultant, you will play a key role in helping our customers unlock business value and accelerate the adoption of our ServiceNow products through the delivery of our technical accelerators.

Key Responsibilities
  • Present and deliver our portfolio of Impact Technical Accelerators to large enterprise customers remotely
  • Prepare all client-facing and internal deliverables that are technology-related
  • Assist with the identification of process improvement opportunities
  • Engage with customers' requests in our Impact Digital Experience portal
  • Develop and maintain strong working relationships with global Impact team members
  • Assist with the development of new offerings for our Technical Accelerators portfolio
Requirements
  • 1-3 years' experience as a developer or software engineer, part of a professional services organisation, or equivalent education/experience
  • Preferred education - (Bachelors or Masters) in Computer Science, STEM related field. AI/ML course work is an additional bonus
  • Passion and curiosity about technology, and a relentless hunger for learning
  • Loves to win as a team and work efficiently in a collaborative environment
  • Experienced with running projects independently
  • Committed to wowing customers, ensuring that actions contribute towards measurable value for the customer, and generating customer success stories
  • Prepared to study for and obtain ServiceNow certifications
  • Excellent written, verbal communication, and presentation skills with the ability to clearly articulate solutions to complex technical problems
What We Offer
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a global market leader in the field of digital transformation

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