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Client Service Representative

2 months ago


Mudgeeraba, Queensland, Australia Fuse Recruitment Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our property and finance team, you will be responsible for providing exceptional service to our clients, managing inquiries, and supporting the team to achieve outstanding results.

Key Responsibilities
  • Assist the property team with inbound client inquiries and provide timely responses
  • Discuss client goals and objectives, and understand their current situation
  • Manage client correspondence via phone and email, ensuring a high level of service and attention to detail
  • Request, collect, prepare, and upload documents as required
  • Work collaboratively with the team to achieve shared goals and celebrate successes
Requirements
  • Experience in a similar appointment setting or sales role, with a strong background in property and finance
  • Excellent communication and customer service skills, with a positive and friendly attitude
  • Ability to work effectively in a high-volume environment, prioritizing tasks and managing multiple responsibilities
  • Strong team player with a willingness to learn and develop professionally
What We Offer
  • A competitive salary package, plus bonuses and benefits
  • A full-time permanent position with access to parking and a dynamic work environment
  • Opportunities for growth and development, with a focus on building a strong and supportive team