
Store Ambassador
1 day ago
As the largest jeweller in the world, we empower people every day to express their individuality. Our beautiful products are part of their stories and the most important moments in their lives.
Where original thinking is welcomed, we can dream big, dare to act, and deliver with care and passion. At our workplace, you can craft far more than just an incredible career.
About the Team:
The Store Manager will be the ultimate brand ambassador. As the Store Manager, you will immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers and Retail Assistants.
Our Store Managers shine by:
- Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
- Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
- Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
- Dream to Build, coach and inspire a team of talented professionals, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
- In partnership with the Divisional Sales Manager and Human Resource identify and resolve any potential performance issues and policy violations.
- Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and customer experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.
Craft your career with us if you have:
- You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
- You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organisation.
- Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
- You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
- Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems is where you shine.
We offer a competitive rewards package that is second to none.
- 60% off staff discount
- A day off on your birthday
- Opportunities for development
- Subsided Health Insurance
- Retail Bonus Scheme
- Employee Assistance Program
- Very generous jewellery allowance
- 2 x Wellness Days to take some time just for you
Our recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills.
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