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Global Technology Operations Director
3 weeks ago
We are seeking an exceptional leader to oversee the delivery of our global technology operations. As part of our team, you will play a pivotal role in shaping and executing our operational strategy.
- Leverage your expertise to manage service contracts for IS operational suppliers.
- Establish effective governance and management frameworks for these services.
- Oversight of global IS infrastructure services within agreed performance metrics.
You will work closely with internal teams and global vendors to ensure service excellence. This role is crucial to strengthening vendor partnerships, ensuring operational performance, and supporting reliable, secure, and scalable services across the business.
Key Responsibilities- Manage OPEX and CAPEX budgets effectively.
- Support regionally located services by applying standard practices.
- Continuously improve IS operational service delivery.
- Provide rapid and proactive support for VIP services.
- Proven experience leading global technology operations teams and services.
- Strong background in standardising practices across global sites for efficiency and scale.
- Deep understanding of IT service management and governance principles.
We offer a workplace where everyone can thrive. We are committed to creating a safe, respectful, and inclusive environment where you can contribute to our mission and grow as a professional.
