
Driving Operational Excellence
16 hours ago
We are seeking a skilled Business Banking Operations Manager to lead our Commercial and Business Lending Operations Documentation team.
This role offers a unique opportunity for professional growth and development, enhancing your skills in Business Banking Lending Operations and leadership capabilities.
The Role:
- Lead operational teams, drive performance, and maintain a strong culture and resource level across teams.
- Provide strong coaching and promote development opportunities.
- Monitor and analyze team performance and workflows, identifying areas for improvement.
- Develop and implement strategies to enhance efficiency and productivity.
- Build internal and external relationships through effective stakeholder management and customer service skills.
To be successful in this role, you will need to have demonstrable experience managing operational teams, driving performance, and maintaining a strong culture and resource level. You will also require sound knowledge of Commercial loan or Business Banking lending life-cycle.
Your Benefits:
- Flexible working options, including changing start and finish times, part-time arrangements, and job share.
- Ongoing skill and talent development, collaboration, flexibility, and internal promotion opportunities.
- A supportive work environment that fosters accountability, collaboration, and mutual respect.
About the Team:
Our Business Banking Operations (BBO) team is dedicated to delivering exceptional service to customers, including small businesses, franchises, and large-scale corporate customers. We strive to build long-term relationships with our clients, providing tailored solutions to meet their unique needs.
Why Join Us?
We are committed to nurturing and supporting our people through various initiatives, including skill and talent development, collaboration, flexibility, and internal promotion. With service in mind at every touch point, we take accountability for our role in securing and enhancing the financial wellbeing of people, businesses, and communities.
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