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Bartender and Gaming Attendant

1 month ago

Hobart, Tasmania, Australia Vantage Group Full time

About Vantage Group

Vantage Group, a leading hospitality provider in Tasmania, operates community-based hotels across the state, employing over 400 people. Our company offers a diverse range of services including bars, gaming, bistros, accommodations, and entertainment.

Job Summary:

We are seeking an experienced Bartender and Gaming Attendant to join our team at The Claremont Hotel, a favourite among locals for great food, drinks, and social events. As a key member of our team, you will provide exceptional customer service, manage gaming operations, and contribute to maintaining a clean and welcoming environment.

Key Responsibilities:

  • Pouring drinks and attending to patrons' inquiries with a smile
  • Assisting with gaming cashouts and providing information on game rules and procedures
  • Maintaining the cleanliness and organization of bar and gaming areas, ensuring a safe and enjoyable experience for all guests
  • Supporting special promotions and events, such as draws and tournaments
  • Collaborating with bistro staff during peak hours to provide seamless table service and excellent customer assistance

Requirements:

  • A genuine passion for delivering top-notch customer service
  • Knowledge of gaming machine regulations, compliance, operations, and procedures
  • Familiarity with food and beverage products and services
  • A proactive attitude, ability to work independently, and strong teamwork skills
  • Current RSA (Responsible Service of Alcohol) and RCG (Responsible Conduct of Gaming) certification or willingness to obtain

What We Offer:

  • A supportive work environment with opportunities for growth and development
  • Staff discounts across Federal Hospitality properties, including Wrest Point, Country Club, and Macq01
  • Access to hundreds of discounts across various brands, helping you save on everyday expenses
  • Free parking onsite and provision of staff uniforms

Salary: $45,000 - $55,000 per annum, depending on experience.