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HVAC Specialist

1 month ago

Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

About Us

Fisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a strong global presence, driven by values of trust, sustainability, innovation, generosity, and curiosity. Our collaborative culture fosters continuous learning and performance through effective coaching and mentoring.

We are currently seeking Senior HVAC/Air Conditioning & Appliances Technicians for Queensland, offering a competitive salary range of $80,000 to $120,000 per annum, including Super and benefits such as work-from-home flexibility, tools of the trade, and career progression opportunities.

Key Responsibilities

  • Servicing customer faults accurately and maintaining superior product knowledge
  • Supporting Customer Service Technicians and training Dealer and Authorised Service Centre networks on service and installation
  • Providing infield supervision of technicians and apprentices, identifying improvements, and collaborating with stakeholders for diagnosis, analysis, and continuous improvement
  • Maintaining compliance with regulations and laws governing business operations
  • Managing van stock of spare parts inventory

Requirements

  • Demonstrated domestic and commercial HVAC experience with relevant licenses (Refrigeration Mechanical – Certificate III, ARCtick Licence, Electrical Practicing Licence)
  • QBCC Nominee Supervisor or QBCC Contractor License - Mechanical Services Limited design, valid driver's license, and proven track record in delivering exceptional customer service experience

Benefits

  • Competitive remuneration package
  • Flexible work arrangements
  • Ongoing training and development opportunities
  • Career advancement possibilities

What We Offer

A dynamic and supportive work environment where you can grow your skills, expand your expertise, and contribute to our mission of delivering premium customer experiences. If you are passionate about delivering excellent customer service and possess the required skills and qualifications, we encourage you to apply.