Current jobs related to Product Advocacy Lead - Melbourne, Victoria - Mana Ventures

  • Advocacy Lead Opportunity

    1 day ago

    Melbourne, Victoria, Australia Australian Physiotherapy Council Full time

    As a Senior Policy Advisor at the Australian Physiotherapy Council, you will play a critical role in providing advice and briefings on matters related to government relations and advocacy.This role will require you to work independently and generate advocacy strategy, liaise with internal and external stakeholders, and consult with members of professional...

  • Policy and Advocacy Lead

    7 days ago

    Melbourne, Victoria, Australia Australian Physiotherapy Council Full time

    About the RoleWe are looking for a highly experienced Senior Policy Advisor to provide policy strategic direction to the Australian Physiotherapy Council (APC).The successful candidate will work closely with the CEO to develop and implement policies that ensure the safest and most ethical physiotherapist workforce.Key responsibilities include advising on...

  • Customer Advocacy Transformation Lead

    6 days ago

    Melbourne, Victoria, Australia Jetstar Airways Full time

    About JetstarWe're a low-cost airline group with operations across Australia, New Zealand, Asia, and the Pacific. Our history dates back to 2004, when we first launched in Australia. Since then, we've flown over 400 million customers. Every week, we operate around 3,000 flights to nearly 40 destinations.As a leading low-cost airline group, our fleet consists...

  • Premium Wine Customer Advocacy Lead

    3 days ago

    Melbourne, Victoria, Australia Treasury Wine Estates Full time

    We're seeking a highly skilled professional to join our team as the Premium Wine Customer Advocacy Lead. As a key member of our team, you will be responsible for developing and executing a comprehensive strategy that drives customer engagement and loyalty across the premium wine segment.About the RoleDevelop and implement a customer-centric loyalty program...

  • Manager Customer Advocacy

    6 days ago

    Melbourne, Victoria, Australia Jetstar Airways Full time

    Parent Business Function: Operations & SafetyTime Type: Full timeWorker Sub-Type: PermanentEntity: Jetstar Airways Pty LtdCompany DescriptionAbout JetstarWe're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around...

  • Digital Product Advocacy Manager

    5 days ago

    Melbourne, Victoria, Australia UpGuard Full time

    Role OverviewThis Senior Product Marketing Manager position drives the growth and evolution of our Trust Exchange product. You will partner with the Product team to conduct market research, identify customer insights, and develop product positioning and messaging.ResponsibilitiesConduct market research and competitive analysis to inform product development...

  • Customer Engagement Lead

    15 hours ago

    Melbourne, Victoria, Australia Finmo Tech Pte Ltd Full time

    ResponsibilitiesOnboarding & Training: Lead customer onboarding processes, ensuring smooth adoption of products or services, and provide training as needed.Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Serve as the primary point of contact for customers, addressing any concerns or needs.Proactive Support:...

  • Manager Customer Advocacy

    7 days ago

    Melbourne, Victoria, Australia Jetstar Airways Full time

    About JetstarWe're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either -...

  • Product Lead

    7 days ago

    Melbourne, Victoria, Australia Six Degrees Executive Full time

    An established health & wellness organisation is seeking an outstanding product and delivery professional to join them as they move through an exciting period of growthAbout ThemThey're a health and wellness company on a mission to help people move more, live healthier, and create positive change in their lives. Their digital platform provides innovative...

  • Product Lead

    7 days ago

    Melbourne, Victoria, Australia Medibank Private Limited Full time

    Select how often (in days) to receive an alert:At Medibank we've recently unified our health services under one brand – Amplar Health.With over 1000 employees, our nurses, GPs and other amazing allied health professionals focus on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to...

  • Lead Product Strategist

    15 hours ago

    Melbourne, Victoria, Australia Halcyon Knights Full time

    About the Job:We are looking for a skilled Product Development Lead to join our team.As the Product Development Lead, you will be responsible for:Leading Product Development: Drive the development of products that meet customer needs and align with business objectives.Pipeline Management: Work with developers and scrum masters to plan sprints, prioritize...

  • Digital Product Lead

    3 hours ago

    Melbourne, Victoria, Australia Kmart Group Full time

    Key ResponsibilitiesLead strategies to enhance digital customer experiences using insights from customer data to inform product decisions and optimise user engagement.Work cross-functionally to develop products that align with customer needs and business objectives.Utilize data-driven insights and automation tools to guide product decisions and...

  • Production Team Lead

    3 days ago

    Melbourne, Victoria, Australia Good People HR Pty Ltd. Full time

    Job Title: Production Team LeadAbout the Role:We are seeking a skilled Production Team Lead to manage all aspects of production in our Packing Department. The successful candidate will oversee daily operations, ensuring efficient use of resources and minimal wastage.Key Responsibilities:Work closely with the Supervisor to achieve production goals and...

  • Senior Product Lead

    3 days ago

    Melbourne, Victoria, Australia Blinq Full time

    About the RoleWe are seeking an experienced Senior Product Manager to lead the development of our product and drive business growth through data-driven decision making.In this role, you will be responsible for developing and executing strategies to improve user engagement and retention, as well as driving the launch of new features and products.You will...

  • Product Marketing Lead

    3 days ago

    Melbourne, Victoria, Australia Rewardgateway Full time

    Unlock Regional Growth OpportunitiesReward Gateway is a leading employee benefits and engagement platform connecting over 60 million users, 2 million partner merchants, and nearly 1 million corporate clients across 45 countries. As our new Product Marketing Lead, you will play a pivotal role in developing localized strategies and product plans to drive...

  • Product Management Lead

    3 days ago

    Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    Job OverviewWe are seeking an experienced Product Management Lead to join our team, responsible for ensuring products and the end-to-end value chain are well managed and governed.About the RoleLead a newly created Product Excellence team within the Transact & Save portfolio.Develop and implement strategies to enhance product performance and meet customer and...

  • Product Development Lead

    18 hours ago

    Melbourne, Victoria, Australia Halcyon Knights Full time

    Our client is looking for a Product Development Lead to join their company in a 12 month contract role with an immediate start.Your new roleAs the Product Development Lead you'll be responsible for:Strategic leadership and collaboration, working with developers and designers to translate complex requirements into actionable tasksWork with developers and...

  • Product Lead, Compliance

    3 days ago

    Melbourne, Victoria, Australia Binance Full time

    Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...

  • Fashion Product Lead

    3 days ago

    Melbourne, Victoria, Australia Country Road Group Full time

    We are looking for a highly motivated and passionate Fashion Product Lead to join our team and support the development of our brand's apparel categories.This role requires strong leadership skills to drive the product development process, as well as the ability to collaborate with internal stakeholders to ensure alignment with brand goals.The ideal candidate...

  • Production Coordinator Lead

    7 days ago

    Melbourne, Victoria, Australia Six Degrees Executive Full time

    Job DescriptionWe are seeking a skilled Production Supervisor to join our team on a contract basis. As a Production Supervisor, you will play a critical role in ensuring the smooth operation of our production floor.Key Responsibilities include:Supervising and leading the production team to meet production targets, quality standards, and timelines.Managing...

Product Advocacy Lead

7 days ago

Melbourne, Victoria, Australia Mana Ventures Full time

We're seeking a Product Advocacy Lead to join our Close the Loop Group at Mana Ventures. In this role, you'll work closely with cross-functional teams to ensure user feedback directly influences product decisions.

Your key responsibilities will include:

  • Driving Impactful Change: Work closely with Product, Design Experience, Generative AI, and Content & Discovery teams to ensure user feedback directly influences product decisions.
  • Synthesizing Insights: Analyze qualitative and quantitative user feedback data from various channels, including support tickets, in-product surveys, and social media feedback.
  • Developing Storytelling Narratives: Create compelling narratives that drive alignment and action among cross-functional teams.
  • Collaborating with Stakeholders: Partner with key stakeholders, run workshops, and develop storytelling decks to align teams on priorities and product roadmaps.

You'll be a strong match if you have:

  • A minimum of 3-5 years of experience in Voice of the Customer, Customer Experience, or Customer Insights, with a proven track record of turning user insights into actionable outcomes.
  • Excellent communication skills and the ability to rally cross-functional teams to align on priorities and drive impact.
  • Strong user empathy and the ability to advocate for users, understanding the why behind the what to uncover root causes of product issues or requests.
  • Good product and UX sense, with the ability to connect the dots between user feedback, business needs, and product decisions.

Mana Ventures offers a range of benefits, including equity packages, an inclusive parental leave policy, an annual Vibe & Thrive allowance, and flexible leave options that support your well-being and career growth.

Please note that interviews are conducted virtually.