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ServiceNow Platform Architect Lead

2 months ago

Sydney, New South Wales, Australia Suncorp Group Full time

We are seeking an experienced ServiceNow Platform Architect Lead to join our Technology team at Suncorp Group.

About the Role:

This is a fantastic opportunity for a seasoned Platform Architect with strong leadership skills to lead the strategy of the ServiceNow platform, supporting major projects of work across a large variety of initiatives. You will be responsible for designing high-level and detailed solutions for the ServiceNow platform to support Suncorp's business operations and objectives.

Your strong communication skills will be key in enabling you to lead conversations and drive outcomes, providing engineering leadership to project and platform teams. You will be highly collaborative, regularly engaging with business analysts, developers, and project managers to gather requirements, identify process improvements, and provide technical solutions.

The ideal candidate will have a strong background in ServiceNow development and a passion for staying current with emerging technologies and industry trends.

What You'll Do:

  • Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for enduring success.
  • Drive standardisation and best practice platform management, enabling you to focus on value delivery.
  • Institute technical governance to optimise platform performance and minimise long-term technical risk.
  • Enable rapid upgrades to new features and innovation that drive new value.
  • Work with the Platform Delivery Manager to build a platform team focused on delivering value and innovation.

What You'll Bring:

Essential:

  • 5+ years ServiceNow development experience.
  • 2+ years ServiceNow solution design experience.
  • ServiceNow CSA Certification.
  • Strong communication, collaboration, and business stakeholder management skills.
  • Experience partnering with multiple delivery partners and vendors on achieving business objectives.
  • A team player with a high level of accountability and a proactive attitude towards getting things done.

Desired:

  • 1+ year ServiceNow architect experience.
  • ServiceNow CMA certification.
  • Tertiary qualifications in business or related field.

About Suncorp Group:

We are proud to be a part of the Suncorp Group family, a leading Australian financial services company. We share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.

Suncorp Group has been driven by its Purpose – to build futures and protect what matters – for over 100 years. To ensure we deliver on this Purpose, we've made a commitment, built on trust, empowerment, and flexibility – to help our people unlock their full potential and unleash their best and brightest selves.

What We Can Offer You:

  • An estimated annual salary of $120,000 - $160,000 based on your experience and qualifications.
  • Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
  • A range of flexible working and leave options, including 20 weeks paid parental leave and 4 weeks secondary carer parental leave, unlimited paid emergency response leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.